Welcome to Lunastro! We are committed to protecting your privacy and ensuring that your personal data is protected and handled responsibly. This Privacy Policy explains how we, Lunastro, collect, use, disclose, and safeguard your information when you visit our website www.lunastro.in including any other media form, media channel, mobile website, or mobile application related or connected thereto.

1. Data Controller

Lunastro is the data controller responsible for your personal data collected through the www.lunastro.in platform.

2. Information We Collect

• Personal data you provide us directly: This includes your name, email address, date and place of birth, and any other information you provide in your use of our services.

• Data we collect automatically: We collect certain data automatically when you visit our website, such as your IP address, geographic location, browser type, and usage data.

3. Basis for Processing Your Data

We collect and process your personal data on the following bases:

• Consent: We may process your data if you have given us explicit consent to use your personal information.

• Legitimate Interests: We process your data when it is reasonably necessary to achieve our legitimate business interests (e.g., providing, maintaining, and improving our services).

4. Use of Your Personal Information

We use your personal information to:

• Provide and manage your access to our site.

• Deliver personalised astrology readings and services.

• Communicate with you about your account and our services.

• For customer service and support.

• Enhance our website and service offering based on your feedback.

5. Sharing Your Personal Information

We may share your information with third-party service providers who perform services for us or on our behalf and require access to such information to do that work, under GDPR-compliant data processing agreements.

6. Data Security

We implement suitable security measures to protect your personal data from being accidentally lost, used, or accessed in an unauthorised way.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Your Data Protection Rights Under GDPR

Under GDPR, you have various rights including:

• The right to access, update or to delete the information we have on you.

• The right of rectification.

• The right to object.

• The right of restriction.

• The right to data portability

• The right to withdraw consent.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.